In the event of the death of a pension member, the pension member's spouse, de facto partner, or other relative or representative should contact the administrator, Mercer, on 1300 652 113.
Once Mercer is notified of the death, it will issue a letter to the spouse or representative outlining the documents required to assess a spouse or de facto partner's eligibility to receive a benefit.
State Super will request documentation to prove the relationship existed at the time the member retired and continued until the member's death.
In circumstances where the pension member was married at the time of the member's death, the essential documents required are a certified copy of the marriage certificate, and proof-of-identity documents for the spouse.
The de facto partner of a pension member who was not married at the time of death will generally be required to complete a statutory declaration and provide additional supporting documentation (such as statutory declarations from family members and non-family members) proving the relationship existed at the time the member retired, and continued until the member's death. Proof-of-identity documents for the de facto partner will also be required.