Your pension payments
Your pension will be adjusted each year in accordance with the percentage movement in the Consumer Price Index (CPI) (All Groups Sydney Index). For more information, please refer to CPI adjustment of your pension.
To assist you with the planning of your bills around your fortnightly pension payments State Super has created a pension pay day calendar, which you can refer to at your convenience.
Annual communications to our pension members
If you are under age 60, State Super will send you a PAYG payment summary, which you will need to include with your annual income tax return. For more information, please refer to PAYG payment summary.
All pension members will receive a Pensioner Details Confirmation form in October each year which must be completed and returned to the administrator, Mercer, within four weeks. If the form is not returned within the required timeframe and we are unable to contact you, your pension may be suspended.
Completing this form annually reduces the risk of pension overpayments and helps State Super with locating potential reversionary beneficiaries.
State Super has a responsibility to protect the assets held in trust for current and future beneficiaries. This includes implementing necessary procedures to ensure as far as possible that pensions are paid only to those entitled to them and that they cease to be paid when a pension member passes away.
Pension suspension
If your pension has been suspended it will be reinstated when State Super receives a completed Pensioner Details Confirmation form. You will also be paid pension arrears for the period of time that your pension was suspended.
If you will be away from home during October in any year, it is important that you let us know. If you know you will be away in October, please let us know in advance by contacting Customer Service on 1300 652 113.
Change of contact or banking details
To minimise the risk of overpayment, State Super will suspend pension payments if any correspondence sent to a pension member is returned unclaimed and we are unable to contact the member.
It is therefore important that you notify State Super of any changes to your personal contact details including your residential address and telephone numbers. If your contact details have changed, please complete PEN Form 301: Change of contact details.
If your banking details have changed or are changing, please complete STC Form 207: Change of personal and banking details.