Chief Experience Officer
Ms Siratkov is responsible for directing and managing the delivery of member services and engagement strategies. This includes setting the direction of Member Engagement and ensuring that there is an integrated approach to managing the member experience. Ms Siratkov is responsible for negotiating and managing material service contracts that maximise value to State Super and its' members. In addition, Ms Siratkov is responsible for member product development, scheme legislation and its interpretation and policy, marketing, stakeholder engagement, disputes and the management of State Super’s profile and brand.
Ms Siratkov is responsible for the Member Services Committee, is a member of the State Super/Aware Super Steering Group and is on State Super’s WHS Committee.
Prior to joining State Super, Ms Siratkov held executive positions in the financial services industry including Aon, Zurich and Westpac and has an extensive knowledge of the superannuation, insurance and banking environments.
Ms Siratkov holds a Bachelor of Arts from the University of Sydney and a Master of Business majoring in Marketing from the University of Technology and is a Graduate of the Australian Institute of Company Directors.