Phone State Super

The State Super Customer Service Centre open hours are 8.30am-5.30pm, Monday to Friday (AEST).
Managed by Mercer Administration Services (Australia) Pty Ltd, formerly known as Pillar.

Pension members: 1300 652 113

SASS members: 1300 130 095

SSS members: 1300 130 096

PSS members: 1300 130 097

Deferred members: 1300 130 094

General enquiries: 1300 130 096

Pension members: +61 2 4209 5434

SASS members: +61 2 4209 5436

SSS members: +61 2 4209 5438

PSS members:  +61 2 4209 5435

Deferred members: +61 2 4209 5433

General enquiries: +61 2 4209 5438

Message State Super Customer Service Team

Maxiumum 3 attachments, WORD, EXCEL, JPG, or PDF only. Maximum total file size 35 MB
Reason/s for enquiry

Other contact methods

Member related enquiries or document submissions to Customer Service
PostCustomer Service Centre
State Super
PO Box 1229
Wollongong NSW 2500
Fax+61 02 4298 6688
PhoneSee phone list above for each Scheme
Non-member related enquiries to Corporate Head
PostState Super (SAS Trustee Corporation)
PO Box N259
Grosvenor Place NSW 1220
Street addressState Super (SAS Trustee Corporation)
ABN: 29 239 066 746
Level 16, 83 Clarence Street
Sydney NSW 2000
Head office reception+61 02 9238 5906
Media Enquiries
Relating to a recent press release or article

Book a Member Interview (now video call)

State Super offers members the opportunity to have a Zoom (video call) meeting with an experienced customer service representative. This is a wonderful opportunity for members to discuss the details of their super or pension or get help to complete forms or other paperwork.

Interviews generally take 30 minutes and cover technical and process related information, it is not personal financial advice. Easy-to-follow instructions will be supplied to help you join your video interview.


  1. Please call 1300 130 096 during opening hours, 8.30am - 5.30pm (Mon-Fri) and have your member number ready.
  2. After booking your interview, you will receive an email confirmation.

Message form:

  1. Using the message form above, complete your contact details then tick ‘Book a Member interview’ under ‘reason/s for enquiry’.
  2. In the comments section, tell us your preferred date and time and submit the form
  3. After receiving your form, we’ll get back to you as soon as possible to confirm the details
  4. Once your interview has been booked, you will receive an email confirmation.